Customer Review
Request Automation
More 5-star reviews without asking manually.
Automatically request Google reviews after every completed job. Personalised messages, timed for peak satisfaction, with a one-click link to your Google Business Profile. Most businesses see 3–5x more reviews within the first month.
The problem
Happy clients forget to leave reviews
Your best clients are happy with the work but never think to leave a Google review. Unhappy clients, on the other hand, are highly motivated to share their experience. The result is a review profile that does not reflect the quality of your work.
The fix is simple — ask every client at the right time with a frictionless link. The automation does this consistently, every time, without your team remembering to send it.
Book a free call →What the system does
Post-service trigger
Review requests are sent automatically after a job is completed, invoice is paid, or appointment is finished — timed for when satisfaction is highest.
Personalised messages
Each request uses the client's name, the service delivered, and your branding. Not a generic "please leave a review" email.
Direct Google review link
One-click link takes the client straight to your Google Business Profile review form. No searching, no friction.
Smart timing
Configurable delay — send immediately, 2 hours later, or next business day. Test what works best for your clients.
Response monitoring
Dashboard shows which requests were sent, opened, and completed. See your review rate improve week by week.
CRM or payment integration
Triggers from Xero invoice payments, CRM status changes, or calendar completions. Fits your existing workflow.
Review automation questions
Does this actually increase reviews?
Yes. Most businesses see a 3–5x increase in review volume within the first month. The key is consistency — every completed job triggers a request, timed for peak satisfaction.
Can I control which clients get requests?
Yes. You can exclude specific clients, set minimum invoice thresholds, or require manual approval before sending. The system is configurable to match your client relationships.
Is this compliant with Google's review policies?
Yes. The system sends a link to your Google Business Profile where clients leave genuine reviews in their own words. It does not generate fake reviews, offer incentives, or manipulate ratings.
What triggers the review request?
Configurable per your workflow — invoice marked as paid in Xero, job status changed in your CRM, or appointment completed in your calendar. We connect to what you already use.
Turn happy clients into 5-star reviews
Book a free 30-minute call. We will set up review automation that fits your workflow and show you the results within the first week.
Brisbane QLD · Serving all of Australia · From $900